Home » Tags
contact center
asked in Users
Invalid Meeting ID for multiple links and multiple attendeesI am a delegate and send RingCentral links on behalf of my boss. Recently, a couple of my RingCentral links have said &q...
0
Dec 10, 2020 at 6:44am
0 likes
1
Answer
asked in Users
MAX Agent on MobileHow can we get Max Agent to work on our cell phones? We have RC Phone on their but would like the MAX Agent to ring into...
0
Aug 3, 2020 at 12:53pm
0 likes
1
Answer
asked in Users
Change ringer for RingCentral Contact Center Voice?Feature Request - please provide additional ringer options in the RingCentral Contact Center Chrome plugin....
0
Aug 3, 2020 at 3:33pm
1 likes
0
Answers
asked in Users
Contact Center - Reporting IVR Press PathWe are new RC Contact Center customers (previous RC Office users) and are looking for an easy to read and understand rep...
0
Jul 15, 2020 at 10:27am
1 likes
1
Answer
asked in Users
Is anyone using Okta for Agents to log into Max Agent and related parts?We have integrated Okta in our environment and using for RingCentral. However, agents are still using separate authentic...
0
Jul 1, 2020 at 5:55am
0 likes
0
Answers
asked in Users
Remote Agent to Agent Call Shadowing for WFH - Does it Exist?Is there a feature that allows a new trainee to remotely observe/shadow another agent's calls? Due to COVID-19 and soci...
3
Jun 29, 2020 at 9:45am
0 likes
1
Answer
A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.
